Data protection

Privacy and Cookies Policy

This document explains what personal data we process, on what legal basis, how long we keep it, who receives it, and how data subjects can exercise their rights.

  • Law No. 133/2011
  • CNPDCP
  • Cookies require consent
01

What data we collect

  • Contact form data: name, phone, email, subject, and message.
  • Technical security data: IP, user-agent, submission timestamp, anti-spam fields.
  • Cookies and similar technologies (technical and, with consent, analytics).
02

Processing purposes and legal grounds

  • Handling requests, providing feedback, preparing offers and consultations.
  • Performing pre-contractual and contractual steps requested by the user.
  • Compliance with legal obligations and protection of legitimate business interests.
  • Analytics/marketing processing only after cookie consent.
03

Retention and transfers

  • Data is retained only as long as needed for the stated purposes and legal obligations.
  • Access is limited to authorized staff and contracted processors.
  • We apply organizational and technical safeguards against loss, disclosure, and unauthorized access.
04

Your rights

  • Request information on processing and receive a copy of personal data.
  • Request rectification, update, blocking, or deletion where legally applicable.
  • Object to processing within the limits of Law No. 133/2011.
  • File a complaint with CNPDCP and/or seek judicial remedy.

Cookies

The website shows a Cookies banner with the options “Accept” or “Decline”. If declined, optional analytics scripts (including GTM) are not loaded.

How to exercise your rights

Email us at office@adoss.md or use the contact form. Please include your contact details and the exact request.

Last updated: 2026-03-04